Terms of Use

These Terms of Use ("Terms") govern your use of this website and your signup for the Kamui platform (together, the "Service"), operated by Kamui Digital LLC, a California limited liability company ("Kamui", "we", "us"). Use of a provisioned operator account is additionally governed by our Subscription Terms (or a signed order form, where one exists); if those conflict with these Terms, the Subscription Terms control for the platform.

01Acceptance of these Terms

By accessing the site, submitting a signup request, or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service. If you accept on behalf of a business, you represent that you have authority to bind that business.

02Eligibility

The Service is business software offered to retail businesses and their authorized personnel; it is not a consumer service. You must be of legal age to form a binding contract, and your business must hold, and maintain, all licenses, permits, and registrations required to operate in its jurisdiction.

Cannabis businesses: where the Service is used for cannabis retail, it is available only to licensed cannabis businesses. By signing up as a cannabis business you additionally represent that all personnel using the Service are at least 21 years old and that your business holds, and will maintain, all cannabis licenses required in its jurisdiction.

03Accounts and accurate information

You agree that all information you submit — in a contact or signup request and in your account — is accurate, current, and complete, and that you will keep it up to date. You are responsible for safeguarding account credentials and for all activity under your account. Notify us promptly of any unauthorized use.

04Acceptable use

You agree not to:

• use the Service in violation of applicable law or to facilitate unlicensed activity;
• probe, scan, or test the vulnerability of the Service, bypass authentication or tenant-isolation measures, or access data of another tenant;
• interfere with the Service's operation, including by introducing malware or imposing an unreasonable load;
• scrape, harvest, resell, or reverse engineer the Service except as permitted by law;
• use the Service to send unlawful, deceptive, or unsolicited communications (including SMS in violation of applicable telecommunications rules).

05Intellectual property

The Service — including its software, design, text, graphics, and logos — is owned by Kamui or its licensors and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service for your business's internal operations. Your business data remains yours; you grant us the rights needed to host and process it to provide the Service.

06Subscriptions and billing

The platform is offered as a base subscription with optional add-on features and bundles, as described on the pricing sections of this site and governed by our Subscription Terms (fees, the free first month, billing cycles, and cancellation). Payments are processed by Stripe; Kamui does not store full payment-card numbers. Prices are subject to change; the fees confirmed at checkout or in your order form control.

07Regulatory compliance disclaimer

Cannabis remains subject to complex and changing federal, state, and local law. You are solely responsiblefor your business's regulatory compliance — including state cannabis law, licensing, labeling, taxation, and telecommunications rules. The platform is an operational tool; it is not legal advice, and using it does not ensure compliance with any law or regulation.

Third-party marketplace and POS integrations

Where such integrations are available, the Service may connect to third-party marketplaces and point-of-sale services (for example, Weedmaps). If you enable such an integration, you represent that you hold all rights, consents, and authorizations required to do so, and you authorize Kamui to access those services and exchange data with them, and to act as your point-of-sale and integration provider, on your behalf. You remain responsible for complying with the terms, policies, and eligibility requirements of each connected service.

08Service metrics and telemetry

You acknowledge and agree that Kamui collects usage metrics and related telemetry from the Service — such as feature usage, device and browser data, and performance and reliability measurements — to operate, secure, and improve the Service, as described in the Privacy Policy. Kamui may use aggregated or de-identified data derived from the Service for analytics and product development. This does not apply to data received from connected third-party marketplaces or point-of-sale services, which Kamui uses solely to provide the relevant integration, as described in the Privacy Policy, and does not use to build or train models, algorithms, or datasets.

09Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAMUI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO KAMUI IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE (OR ONE HUNDRED U.S. DOLLARS IF YOU HAVE PAID NOTHING).

11Termination

We may suspend or terminate your access to the Service if you breach these Terms, if your business loses a required license, or if required by law. You may stop using the Service at any time; subscription cancellation and data-export terms are set out in the Subscription Terms (or your signed order form, where one exists). Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) survive.

12Changes to these Terms

We may revise these Terms from time to time. We will post the revised Terms here and update the "Last updated" date above; material changes will be notified to account holders by email or an in-product notice. Continued use of the Service after changes take effect constitutes acceptance.

13Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The exclusive venue for disputes arising out of these Terms is the state or federal courts located in California, and each party consents to their jurisdiction.

14Contact

Questions about these Terms: legal@kamui.digital.